Metamorphosing Work Culture
Metamorphosing Work Culture
Discover the 8 mindset patterns that drive employees to disengage or quit
Watch the video to discover the truth about Employee Engagement during uncertain times and download your free copy of the research-based report!
Dr. Kay Huq is a Leadership and Performance Consultant, Executive Coach, Trainer, Mentor, and Learning Specialist with more than 15 years of operational and L&D experience within hospitality, tourism, retail, petroleum, and media.
With over 7000 hours of training and coaching experience under her belt, Kay has worked with over 100 different nationalities, a variety of age groups, economic strata, and all levels of the organizational hierarchy.
She has a Master’s Degree in Applied Business Research and a Doctoral degree in Human Resource Management. She is an Associate member with the International Coach Guild, a Certified National Trainer, a Credentialed Practitioner of Training, a Faculty with the American Hotel and Lodging Association and a published case writer.
As an experienced Training and Development Manager for several hotels and as a Senior Trainer for the Department of Tourism and Commerce Marketing in Dubai, Kay's passion for leadership development grew when she found that there is a strong correlation between how employees perform and how the leader provides an environment where structure and innovation work together to drive results and grow the business. In her experience, the culture within the organization rates higher in importance than to pay packages when employees begin to think about leaving, or disengaging.
Within empirical research, she has found that the more structured and thought-out the training, the higher the employee's intention to remain within an organization.
" Kay truly cares about the people she is serving. I am immensely grateful that I had Kay as a coach to help me clarify my thinking processes in both my personal and professional life areas, and ask me the kindly confronting questions I needed to hear. Kay helped me to not only believe more in myself while cheering me on, but she also helped me to look deep within myself to gain the answers I needed, to truly create the transformations I deserve in my life. Thank-you Kay for your tireless efforts, care and support! You rock!”
Founder of Jody Dontje Coaching
Founder of The Help Nepal Appeal
"Over the time that I have known Kay, I have earned full confidence that she is dedicated to providing the best learning experience for her students. Kay connects with her students, that come from a variety of cultural and educational backgrounds, at a level that is appreciated by all"
Department of Tourism & Commerce Marketing
"She is a person of great integrity, dependable, reliable, hardworking, conscientious and courteous"
V.M.Salgaocar Insitute of International Hospitality Education
"Kay, I think she is the best. As a student, I want to say that the way she teaches is the best way. She explains everything very clearly and every time she gives answers to all of our questions, not just an answer but plus she gives a positive example as well which makes everything clear."
Training Attendee at DTCM
“I have been coached by Kay for a few months now, in which we have had multiple coaching sessions together. My colleague, suggested that we get into contact as I said that I was having issues in regard to personal and workplace confidence in myself.
I was unsure at first whether the coaching that Kay offered would help me as I hadn’t tried anything like this before.
Once Kay and I started talking, honestly all I can say is, it was amazing. She took the time to listen to everything I had to say, even when I would go off tangent a bit. She was able to interpret and understand my thoughts and feelings that I was confused about and help me make sense of them and further help me learn to accept and move past any issues that would arise.
When I started the sessions, I thought I had a good idea of what my problems were and what I needed to work on, but throughout the course of the sessions we were able to find more deep-rooted issues that I hadn’t even realised I had.
What I enjoyed the most was the level of professionalism as well as the supportive caring environment she created for every session we’ve had. As we both share a close mutual connection, Kay has always demonstrated a huge level of confidentiality with me which I find very comforting. In each of our sessions she would help support me where I needed, in some cases talking about past events would suddenly bring about strong raw emotions and I’d feel overwhelmed, but Kay would always help me through it.
Since I started my sessions with Kay, I have been able to understand myself better as a person, this has allowed me to improve many things in my personal and work life.
My personal life has improved tenfold since these sessions as I no longer dwell on things that I cannot control. I have become more accepting of myself as a person; we are our biggest critics and by focussing on the bad we cannot improve or enjoy the better things in life.
In my workplace I now have more confidence in myself meaning my decision making has improved as I have more surety in my decision. My calmness when dealing with stressful situations has also improved and since being able to more understand and accept my own emotions, I believe it has allowed me to become more understanding and empathetic of others which has helped further build my workplace relationships and management of staff.
I would recommend Kay’s coaching sessions to anyone whether they feel like they need guidance/support or not. The time and learning I have gained from Kay has made the best and biggest improvement to my life, I really think if I hadn’t had taken this opportunity then I don’t believe I would have had the confidence or emotional strength to push myself to be the best I can and that I want to be.”
Elyssia Cooke, Management Staff at Best & Less
Dr Kay’s knowledge and level of professionalism is outstanding. Her coaching and mentoring is of a very high standard. She encouraged and stretched me to set my purpose, structure my thinking and put in place strategies to consistently turn up with confidence. The emphasis was on building my business and ensuring it is sustainable. Dr Kay is fabulous to work with and highly recommended.
Trudy Cain, Premium Admin Solutions